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Customer Service Specialist, Operations
Job SummaryThe Customer Service Specialist, Operations supports the Harvard Business School (HBS) Operations Customer Service team's vision to consistently provide exceptional service that enables our customers to have a seamless experience with HBS Operations. Through the power of reliable and individualized care, we complete requests in an empathetic, timely and attentive manner as a team. As a part of our team, the Customer Services Specialist focuses on streamlining services to make efficient solutions available for our community so they can focus on living, learning, teaching, and working in a supportive environment. This role reports to the Manager of Customer Service, OperationsPosition DescriptionActs as first point of contact for HBS Operations

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