Working under limited supervision when supporting assigned service calls, utilizes advanced building maintenance skills to perform complex preventive maintenance and corrective repair of buildings, building systems and equipment, vehicles, and grounds across multiple industries/ buildings within a route. Monitors building system operations and performance. Utilizes several trade skills such as refrigeration skills, welding, carpentry, plumbing, electrical, painting, roofing, heating and cooling. Provides direct and indirect leadership supervision to one or more technicians. Works closely with team technicians to troubleshoot and communicate escalations. Must be flexible on schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Complies with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety.
Performs assigned day-to-day repairs, emergency and preventive maintenance. Completes maintenance and repairs, records as required. Assigns and manages work for self and team. Supports all administrative functions associated with lead role.
Reviews assigned work orders. Estimates time and materials needed to complete repair. Orders necessary materials and supplies to complete all tasks. Utilizes company and client CMMS to manage work orders and track completion.
Responsible for installation and modification of building equipment systems.
Assigns new work orders to team and reviews open work orders confirming with technician's work will be completed on time, update client systems as necessary, responds to client with updates or when extensions to complete the work are needed.
Completes work orders in company and client work order systems after time is validated.
Enter invoice data in system for respective team of technicians.
Manage materials log for team of technicians.
Add new tool purchase to technician's tool inventory.
Inspects building systems including fire alarms, HVAC/R, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client.
Arranges for subcontractors as needed. Oversees and inspects the work performed by outside contractors. Contracted work includes landscaping, snow removal, remodeling, HVAC/R, plumbers, and cleaning.
Maintains an energy management program to ensure measures are taken to operate all systems in the most efficient manner to keep operating costs at a minimum.
Maintains the building lighting system, including element and ballast repairs or replacements.
Maintains grounds of facility or property performing such tasks as raking, sweeping, leaf blowing or snow removal.
Performs furniture assembly and locksmith tasks as needed.
Performs assigned repairs, emergency and preventive maintenance. Completes maintenance and repair records as required.
Responds quickly to emergency situations, summoning additional assistance as needed.
Implements a preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life.
Consults with clients to schedule preventive maintenance and other downtime to minimize business interruption and inconvenience.
Provides technical and procedural training of coworkers and subcontractors.
Field work order related calls from team of technicians to help troubleshoot and communicate updates.
May serve as a mentor to other technicians.
Performs other duties as assigned.
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. Coordinates and assigns tasks to co-workers within a work unit and/or project.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .
EDUCATION and EXPERIENCE
Associate degree (AA) or equivalent from two-year college or technical school (preferred) and minimum of 5 years experience in complete building operations. Or equivalent combination of education and experience.
Additional certification in one or more of the following: HVAC, electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local or state jurisdictions.
Possess and maintain a valid driver's license and good driving record with periodic checks
Possess necessary skills to functionally operate a "full size" van/truck
Licensure as required by Authority Having Jurisdiction (AHJ)
COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
FINANCIAL KNOWLEDGE Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
REASONING ABILITY Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES Excellent interpersonal skills, including oral and written communications Proven record of providing excellent internal and external customer service Uses computer and / or PDA for work order system, email, and training. Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. or more.
SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:
1. Complete at a satisfactory level all required and assigned HSE training
2. Follow all activity policies and procedures, including all HSE related requirements at all times
3. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
4. Report any condition which you feel could result in an accident or injury and / or stop work if required
1. Be aware of and understand all safe work practices and procedures and potential hazards associated with the work environment
2. Maintain and wear at all times required appropriate personal protective equipment (PPE)
3. Apply appropriate material handling techniques at all times,
4. Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly trained, qualified and authorized to do so
Internal Number: 20023461
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.